Welcome to the Remote GeoSystems Product Support and User Community Forums.
Here you can learn and share knowledge about how to easily “geotag” and “geoedit” videos, photos with geospatial data and metadata using Remote GeoSystems and 3rd-party georeferenced video mapping technologies.
As we launch this new resource please feel free to ask any technical questions here and help us grow the common knowledge base and community. Our team of Remote GeoSystems specialists will answer questions as soon as possible and a community of user experts may also offer additional experience, tips and “How-Tos” and advice.
(If you encounter any issues using the forums, please let us know at forums@remotegeo.com so we can address it ASAP.)
Hi,
I can´t load a GPS file.
I get alwasy the Message: Unable to read GPS information from the Gps data file.
I´ve got the Lat and Lon GPS data in a .cvs Excel file. The Decimal symbol is set on Period (.)
Could you help me with this issue?
Thanks
maxi12
I have the same problem as maxi12. Can anyone give me an example of a csv-file that works with Video Geotagger, please.
I tried this one in many variations, but it was always rejected.
Time,Longitude,Latitude,Altitude
1945-07-01T12:00:00Z,12.079887,49.023999,500
1945-07-01T12:00:38Z,12.097166,49.021810,500
Hi Donauschwimmer,
Attached here is a simple CSV format that will work with Video GeoTagger and any of the Remote GeoSystems software products. Thanks!
--Remote Geo Team
Any updates to this issue? I also cannot upload any GPS files. I've downloaded the simple csv noted, but that doesn't work either. Please see attached picture. Thanks!
Hi @rapid,
Apologies for the issue. It looks like you experienced a bug we have since fixed in a recent version. Please email us at support@remotegeo.com and we will get you the latest version with this fix.
Thanks!
--Remote Geo
5 months and still cant load a log in the simplest format example you shared here.
Your example file won´t load... that´s what I need the software for.
It's 2021 now...
Hi @lherning,
As mentioned in the thread above this issue was fixed at least 8 months ago. The the example file loads just fine in Video GeoTagger FREE here for us. We just tried it again just now to be sure. What kind of error messages are you getting? What steps did you perform when you got his message? Did you just download an install the latest build? Also have you emailed us the Program Logs via the Help menu? Thanks!
--Remote Geo
Good morning. This problem could be related to your system's decimal symbol settings.
You can fix the issue by navigating to System Settings > Time & Language > Region.
Scroll down to Related Settings, and click Additional date, time & regional settings.
Once again select Change date, time, or number formats under the Region section. Click Additional Settings, then under Decimal Symbol, change the symbol from a comma to a period.
Once you have changed your decimal symbol, you will need to restart Video GeoTagger Free/Pro for it to take effect. The files should now upload with no errors.
If you have changed your decimal symbol settings and are still getting the message, try changing your Regional Format to English.
