January 26, 2018

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Welcome to the Remote GeoSystems Product Support and User Community Forums.

Here you can learn and share knowledge about how to easily “geotag” and “geoedit” videos, photos with geospatial data and metadata using Remote GeoSystems and 3-party technologies.

As we launch this new resource please feel free to ask any technical questions here and help us grow the common knowledge base and community. Our team of Remote GeoSystems specialists will answer questions as soon as possible and a community of user experts may also offer additional experience, tips and “How-Tos” and advice.

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Can't geotag Sony fdr-x3000R video  

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bauerm
(@bauerm)
New Member
Joined: 1 month ago
Posts: 3
28/04/2019 2:21 pm  

Hello,

I tried the free and the pro Version.

After loading:

"Failed to load the video. Please try again"

after that:

"An error occured when loading your GPS log file. Please try again"

I tried "open Sony Video".

 

I also tried to geotag with an gpx file and the video but the same error.

 

Thanks


Quote
Community Manager
(@remotegeo)
Admin
Joined: 1 year ago
Posts: 48
29/04/2019 1:11 pm  

Hello,

Our software currently supports Sony MOFF files and some other older Sony formats (such as .LOG).

Here are links to some sample data that can be opened in Video GeoTagger:

https://downloads.remotegeo.com/sample-data/supported-gps-files/Sony/sony_moff.mp4

https://downloads.remotegeo.com/sample-data/supported-gps-files/Sony/sony_moff.moff

What type of GPS Companion file does your FDR X3000R use?

Thank you,

Remote Geo Support


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bauerm
(@bauerm)
New Member
Joined: 1 month ago
Posts: 3
30/04/2019 4:53 am  

I have tried your files but the error is the same!

 


ReplyQuote
Community Manager
(@remotegeo)
Admin
Joined: 1 year ago
Posts: 48
30/04/2019 12:48 pm  

Hi,

It looks like a possible localization issue related to the Decimal symbol.

Please try this:

1. Open Control Panel and go to Region

2. Click Change date, time, or number formats

3. Click the Additional Settings button

4. Switch the Decimal symbol from Comma (,) to Period (.) 

5. Click Apply and exit the dialog windows

6. Try loading the video again

I have brought this issue to the attention of the development team, but this workaround should allow the Sony videos to load properly.

 

Thank you,

Remote Geo Support


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