January 26, 2018

All Product & User Forums

Welcome to the Remote GeoSystems Product Support and User Community Forums.

Here you can learn and share knowledge about how to easily “geotag” and “geoedit” videos, photos with geospatial data and metadata using Remote GeoSystems and 3rd-party georeferenced video mapping technologies.

As we launch this new resource please feel free to ask any technical questions here and help us grow the common knowledge base and community. Our team of Remote GeoSystems specialists will answer questions as soon as possible and a community of user experts may also offer additional experience, tips and “How-Tos” and advice.

(If you encounter any issues using the forums, please let us know at forums@remotegeo.com so we can address it ASAP.)

Added points are no...
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Added points are not visible and cannot load shapefile

2 Posts
2 Users
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New Member
Joined: 5 years ago
Posts: 1
Topic starter  

Hi everybody,

We're evaluating Geotagger Pro and having some issues. 

1. Points are not visible on the map when we manually add them.

2. When we're trying to load a shapefile, it throws an error message that the "Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine". We are using Win 10.

Thanks and we're looking forward for some advice.


Joined: 6 years ago
Posts: 83
Hello - This is usually because the Office Systems driver was not installed.
If the software is already installed, you can install this under the Help menu > Launch Supplemental Installer. 
--Remote Geo