April 14, 2018

Documentation – LineVision Desktop

LineVision Desktop

1.LineVision Desktop - Overview

LineVision™ Desktop

User Manual (Basic, Pro & Ultimate)

Stand-alone Survey & Inspections software for Geospatial Videos, Photos & Document Mapping, Data Analysis and Project Reporting Using Esri-compatible Data & Services.

1.1.About LineVision Desktop

LineVision Desktop is a stand-alone desktop software that leverages Esri GIS technology to map, analyze and package geospatial full motion video (FMV), photos, annotations, documents, local SHP files and raster imagery as well as ArcGIS Server & ArcGIS Online streaming data.

Now anyone can easily view this valuable asset location-based multimedia using enterprise maps and imagery data provided by ArcGIS for Desktop, ArcGIS for Server or ArcGIS Online.

Finally, there is an easy and affordable way to create and distribute multi-source data analysis work products and reports without having to learn the details and workflow of traditional GIS software, but still using those valuable geospatial resources.

This easy-to-use desktop software is one of the most “open” and versatile geospatial video analysis tools available.

The software accepts properly formatted video from a variety of consumer GPS-enabled video cameras and specialized geospatial DVRs, including our own Remote GeoSystems geoDVR™.

Just click any point along the path to geographically “navigate the video” to that exact location.

As the video plays, a cursor moves along the GPS track, and continually indicates the location the video was captured. If you see something of interest in the video, you may pause and “snap” a still image from the video. This snapshot is geotagged and saved as part of a .geoProject™ file for data portability and future analysis.

LineVision Desktop can play up to 4 simultaneously collected geospatial video files, enhancing the capabilities and value of modern multi-sensor gimbal cameras and mobile mapping systems.

Key Features:

  • Open & Create Portable geoProject Files Packages
  • Map-based Playback of Geo-referenced video files
  • Multichannel HD & SD Video Viewing
  • Simple import and viewing of High-resolution Oblique still photos
  • Snap & Save Geotagged Photos from video
  • Mark Features & Points of Interest with Annotations
  • Add & Edit Documents and Files Right on the map
  • Create & Import Asset Inspection Flight Lines
  • Add local Shapefiles & Raster Satellite/Aerial Imagery
  • Connect to ArcGIS for Server & ArcGIS Online

Explanation of geoProjects

A geoProject file is a standard Remote GeoSystems open-format, and “Patent-pending” method for building, saving and collaborating on location-based, immersive, rich media data products and reports.

geoProjects may include any one or all of the following rich media and geospatial data types:

  • Videos (With and without continuous geotagging)
  • Photos
  • Documents & Files (PDF, MS Office, CAD files, etc.)
  • Audio Clips
  • POI Waypoints & Keywords
  • Shapefile (SHP) or “Vector” GIS Map Data
  • Satellite & Aerial Imagery or “Raster” GIS Map Data
  • URL links to Streaming Raster Imagery and other Vector Map Data

The benefits of using geoProjects over traditional methods of saving projects are that it is portable, immersive, licensed, and marketable.

LineVision Desktop is available in both Ultimate, Professional & Basic editions.

Projects created and saved in LineVision Pro and Ultimate can also be opened and reviewed in LineVision Google Earth Pro & Basic and of course LineVision Basic edition.

For a complete comparison of Basic, Pro and Ultimate, see Feature Comparison.


Geospatial Video File Support:

File Formats .MP2, .MP4 (H.246), .AVI (MPEG), .MOV
GPS Companion File Formats .GPX, .FIT, .SRT (DJI drones), .RGPS, .CSV, KML, .TXT, .LOG, .MOFF (Sony action cameras), .XML (Cloud Cap Technology, Red Hen Systems)
Embedded GPS Metadata Remote GeoSystems “Whisper” (Persistent GPS Encoding)

Geospatial Photo Support:

.JPEG GPS metadata in EXIF header

Other Geospatial Data Support:

Data Files Any Esri-compatible Shape Files (SHP)
Raster (Imagery) Files Any Esri-compatible Raster Imagery files.
Streaming Data Endpoints Any Esri-compatible Streaming Data Endpoints (ArcGIS for Server, ArcGIS Online, etc.)

Geospatial Project Packaging:

Single PC, Local Network or Portable Drive Remote GeoSystems .geoProject file
Portable Project File Remote GeoSystems .geoProject “Uncompressed” file
Remote GeoSystems .geoProject “Pack & Go” .RGS file (similar to a zip file)

2.Installation and Registration

2.1.System Requirements

Before you install LineVision Desktop, make sure your system meets these hardware and software requirements:

Processor: Dual-Core Intel Core i3 or better
RAM: 8GB Minimum
Operating System: Windows 7 (64-bit)
Hard Drive: 320 GB Minimum (or more depending on recording length. Video files can take considerable space. Therefore it is important to have ample storage available).
Video Card: Intel 2nd Gen (2000 series) or later, Dedicated cards with >1GB VRAM and hardware video decode recommended

Processor: Quad-Core Intel (6th-Gen Skylake or newer)
RAM: 8GB for Single-Channel Video, 16GB for Multiple-Channel Video
Operating System: Windows 10 (64 Bit)
Hard Drive: 500GB or greater capacity Solid State Drive

Video Card: Intel 6th Gen (2000 series) or better; Dedicated cards with at least 2GB VRAM and hardware video encode/decode (Nvidia GTX 1050 or better recommended)

2.2.Software Installation

Downloading the software

The download link for the software is within the email sent to the email address entered in the request form. Click the link to be directed to the version of the software that you requested and/or purchased.

NOTE: Some web browsers may not recognize LineVision software and may flag it as dangerous. The error is a false. Select Accept, Allow, or Continue.

Installing the software

Download and installation procedures are the same for all versions of LineVision Desktop.

Extract the .zip file you downloaded by right-clicking on the icon and selecting Extract All… then click the Extract button

Extract Dialog Window

Double click the setup.exe file in the extracted (unzipped)  LineVision Desktop folder to begin the installation.

setup file in Windows Explorer

If you are running Windows 8 or Windows 10, you may encounter one of the security warnings below. Select More Info > Run Anyway… or Run to continue the installation.

SmartScreen Warning

Security Warning

Click the Next button once the LineVision Desktop installation wizard launches

Installation Wizard

Read the License Agreement and click the I Agree radio button. By clicking on the I Agree button, you have accepted the terms of the License Agreement. Click the Next button

License Agreement Window

You may select an installation folder for the software. We recommend you keep the default Installation Folder. You also have the option of allowing just yourself or anyone using the PC to access LineVision Desktop. Select the Next button to continue.

Installation Folder selection window

Select the Next button to confirm and begin the installation.

Confirm installation window

NOTE: You may have to allow this app to make changes to your PC. Select Yes.

Once the installation is complete, make sure the box to Launch Remote GeoSystems Codec Installer is checked and click on the Close button. This will begin the codec installation process.

2.3.Codec Installation

Once the LineVision Desktop installation is complete, the Remote GeoSystems Codec installation will begin. This installer prompts you to install the necessary codecs to play the video formats used with LineVision Desktop.

Remote GeoSystems Codec Installer

Install geoDVR Codecs

If this is your first time installing any of the LineVision software titles, please make sure to install the geoDVR Codecs. We strongly recommend that you install the geoDVR Codecs even if you do not plan to use a geoDVR.

Microsoft Office system drivers for shapefiles

To view shapefiles, the Microsoft Office system drivers must be installed. Click the Install Office System Driver button to install the needed driver. If you are unsure if you will be using shapefiles, we recommend installing the driver in case shapefile support is needed.

Once you have installed the codecs and/or driver, click Close to exit the window.

2.4.Registering the software

NOTE: You need to have an active Internet connection to complete the one-time registration process

IMPORTANT! Your LineVision Desktop software license key is unique to a specific PC and is non-transferable. Do not enter the license key on a computer you do not intend to use the software on for long term! If you need to transfer a license to a new PC, please contact our support for assistance at 970-397-7808 or info@remotegeo.com.


When you launch the software for the first time, it will prompt you to enter the software license key. You may copy and paste it from your registration email into the registration window.
NOTE FOR TRIAL USERS: If you are using the seven-day trial, be aware this screen will open each time you launch the software. Simply click Continue to keep using the software for the duration of your trial.

After entering the License Code, click the Continue button.

After a few seconds, you should receive confirmation that your software has been successfully registered. If you have any problems registering the software, please contact our support at 970-397-7808 or info@remotegeo.com.


LineVision Desktop comes with a 7-day trial. After it expires, the software must be purchased if you wish to continue using it.

The purchase screen can be accessed by clicking the Buy Now button on the registration screen.

LineVision Purchase Screen

Already have an account: If you have a LineVision account, checking this box will allow you to log in and fill the fields with saved information

User Info: First Name, Last Name, E-mail, Phone Number and choosing a Password are required.

Billing Address: The billing address on file with your credit card company.

Credit Card Info: If you have used a credit card before, it will be filled in here. If not, enter the Card Number, Cardholder Name, Expiration Month/Year and CID (also known as the CVV2, usually a three-digit code on the back of your card).


Accept the Terms and click Purchase Now to complete the purchase. You should receive an e-mail that contains the purchase details along with your registration code.

If you have any problems ordering, please contact us at orders@remotegeo.com

For more information on purchasing, see https://www.remotegeo.com/purchase/

2.6.Launching LineVision Desktop

After installation, the software can be launched in two ways, either via the Desktop shortcut or inside the Start Menu:

1. A shortcut can be to LineVision Desktop can be found on your desktop

LineVision Desktop Shortcut

2. The installer will also place a Remote GeoSystems folder inside your Start Menu, with a shortcut to the newly installed edition of LineVision

LineVision Start Menu

3.Application Interface

NOTE: This manual covers the Ultimate, Pro, or Basic editions of LineVision Desktop. Features only available in Pro and Ultimate will be tagged (Pro and Ultimate only). You may also refer to the feature comparison.

Once you launch the software, the application appears by default with the Video Viewer, Photo Viewer, and Audio Player in the top-left corner, the Media Browser, Layer Control, Map Navigation, GeoEditor (Ultimate only), GeoTagger in the bottom-left corner, and the Map Viewer on the right side. There is also a Menu Bar across the top.

Let’s first cover the different components of the application interface.

3.1.Viewers and Panels

Video Viewer, Photo Viewer, and Audio Player Panel:

This panel shows the Video Viewer, Photo Viewer, and Audio Player panels for a geotagged video stream, digital photo, or audio stream, respectively. You may select which one to display by clicking on the associated tab.

NOTE: When you load multiple geo-synchronized videos, additional Video Viewer Panels are shown, by default, below the Map Viewer Panel. You can change the Panel layout by dragging and dropping the panel into the desired location.

NOTE: The Audio Player feature is primarily used only by those have customized geoDVR logging separate geotagged audio files.

Video Viewer

Video Viewer panel

  • The arrows advance the video forward or backward. How far or little depends on the time entered in the Set Video Skip Forward/Back Time.
  • While the video plays, the GPS information shows the spatial track.
  • Speed is measured in knots

Photo Viewer

Photo Viewer panel

  • The disk with a green arrow pointing at it saves the photo.
  • The magnifying glass allows you to zoom in and out of a photograph.
  • The box with the orange arrows fits the image to the photo viewer screen.
  • The blue buttons with arrows rotate the photograph clockwise or counterclockwise.

Audio Player Panel

Audio Player panel

This panel plays, pauses, stops or allows you to adjust the volume (for your speakers or headphones) of audio files.

Media Browser Panel

Media browser panel

This panel shows a thumbnail image representing videos, photos, audio clips, and annotations.

Layer Control Panel

Layer control panel

This panel provides options for adding additional map data layers to your geoProject. Even if you are not traditionally an Esri user, you can leverage background maps, raster imagery, and stream online and map server data produced by GIS experts in your organization. To hide and show layers click the checkbox to the desired setting.

NOTE: All panels are movable and can be “floating,” “docked” and resized. Simply left mouse-click the top of the panel and drag it to where you want it on the screen to float the panel. Alternatively, you may “pin” the panel to one of the arrows that appear when you begin dragging the panel. You can also resize the panel by clicking on one of the edges or corners and move your mouse accordingly.

Map Viewer Panel

This panel displays a variety “point” and “path” data from geospatial video to photos and SHP files, using Esri’s popular mapping technologies to provide base maps.

Map Viewer panel

3.2.1.File Menu

LineVision Desktop File Menu

Open Single Video:

Select this menu item to navigate to your video. If your video has a GPS “companion file” within the same folder, or you recorded your video with the geoDVR, then your video automatically loads and zooms to the recorded location on the background map.

Open Multiple Videos Recorded at Same Time: (Pro and Ultimate only)

Select this menu when opening up multiple videos recorded at same time, such as with multi-channel recording setups.

Open Video with Embedded GPS

Contains several options for opening video with embedded GPS data.

Embedded Video Options

Open MISB (FMV) Video:

Open Video encoded with MISB/KLV Data

Open DJI SRT Video:

Open DJI Video recorded with embedded SRT

Open DJI Go Log File (.txt) Video:

Open DJI Video recorded with DJI GO log file

Open Sony Video…:

Open video recorded with Sony camera

Open Remote Geo geoDVR Whisper Video:

Open video with embedded Whisper data


Open Photos:

Select this menu item to bring one or more photographs to LineVision Desktop. You can bring in photographs that are geotagged, screenshots from videos, and photographs without geotagging.

Open Audio File:

Select this menu item to bring geotagged audio files into LineVision Desktop. You can only open one audio file at a time.

NOTE: Typically those who have customized geoDVR logging that has separate audio files are the only users who will utilize this feature.

Save: (Pro and Ultimate only)

This option saves your current work as a .geoProject file so that you can continue working on it later. This is the recommended method if you are leaving for lunch or the day, and will be returning to work on the project, but will not be sharing it with anyone, yet.

NOTE: this save function is best suited for “a project or work in progress,” as it saves your local “absolute” file paths to the media and data. For packaging and sharing .geoProjects, it is recommended you choose either the Create Uncompressed geoProject File (.geoProject File) or Create “Pack & Go” geoProject File (.rgs File) menu options.

Save Current Local geoProject: (Pro and Ultimate only)

Essentially the same functionality as above but allows you to give your geoProject a new name.

Save Portable Uncompressed geoProject: (Pro and Ultimate only)

This is the recommended method when saving a geoProject for sharing with a colleague or client.

Select this menu item to save your LineVision Desktop project as an uncompressed .geoProject file which creates a geoProject with all files copied to a single directory or folder.

Save Portable Compressed geoProject (.rgs file): (Pro and Ultimate only)

Select this menu item to save your LineVision Desktop project as a compressed or zipped .geoProject file. This method is recommended when saving a geoProject for sharing with a colleague or client and achieving the smallest possible folder size is important.

NOTE: Saving a compressed geoProject can take several minutes or more to create a .rgs file, especially when your project includes large video files. It is not recommended to use this format with very large video files (10GB+).

Close All Media: (Pro and Ultimate only)

Select this menu item to close all assets such as videos, photos, documents, etc. in the Media Browser and Video/Photo Viewer. Be aware that if you have not saved your project, any changes you may have made will be lost.

Open geoProject: (.geoProject file)

Select this menu item to open a previously saved .geoProject file on your PC, local area network, or external drive. For more information on the different open options, see Opening a geoProject

Extract and Open geoProject: (.rgs file)

Select this menu item to extract and open a previously saved portable ‘Pack & Go’ geoProject (.rgs file). For more information on the different open options, see Opening a geoProject

Save Current Layout & Settings as Default:

This menu option lets you save a custom layout of the panels and will load the layout the next time you launch LineVision Desktop. All settings/configuration changes you have made are also saved.

Advanced Settings & Window Positioning

Advanced Settings menu

Load Saved Layout Settings: Select this menu to restore your custom default layout settings if you have changed them while working on your LineVision Desktop project.

Reset Settings to Factory Default: Select this setting to restore the panel layout to the standard 3-panel layout, and all changed settings back to Factory Default.

Export Waypoint Data: (Pro and Ultimate only)

NOTE: This menu option only appears if you have Waypoint Data in your video.

This menu option will let you export and save a CSV spreadsheet of all Waypoint data including UTC Time, Latitude, Longitude, Trigger Number & Audio File Name. This file can then be opened in any program that can handle CSV files, such as Microsoft Excel.

NOTE: It is uncommon for most geoDVRs to be configured for multiple Waypoint Triggers or Audio inputs, and has only been tested with geoDVR videos. Therefore, most you should only see values for UTC Time, Latitude and Longitude.

NOTE: All the videos, audio clips, and Waypoint Photo captures for the recording segment must be copied to the same folder for this to work. See Figure 309 for example.

 Folder Content for Waypoint Trigger Data Export

CSV of Exported Waypoint Trigger Data


Selecting this menu item closes LineVision Desktop.

IMPORTANT! If you want to return to your current project, be sure to Save it as a geoProject file before exiting the program. However, if you want to be able to move your project from one computer to another use Save as Portable Compressed or Uncompressed geoProject (Pro and Ultimate only).

3.2.2.Options Menu

LineVision Desktop - Options Menu

MISB Settings

These settings are for MISB-encoded videos only, for when features such as the Target Location or Camera Footprint are known or can be calculated.

Show Target Location by Default

If the target location is known or can be calculated, show it by default.

Show Camera Footprint by Default

If the camera footprint is known or can be calculated, show it by default.

Show Video Overlay (Virtual Overlay) by Default

If the bounding area for the video overlay is known, show it by default.

Enable Audio/Video Chaining:

Enable Audio/Video Chaining jumps from one video track to the next in sequential order when you load more than one video clip. The is the ideal scenario when the geoDVR or other geospatial DVRs are recording at a preset time or size limit. It is recommended to leave this option checked.

Maintain Video Aspect Ratio:

This option keeps the Video Aspect Ratio constant even while dragging and resizing the Video Panel. It is recommended to leave this option checked.

Enable GeoFence Position Marker:

Check this menu item if you want a circle located under the current position marker showing where the GPS point with the specified radius overlays the map. Manually enter the feet you would like the circle’s radius to become. Press ‘OK’

.GeoFence Options

Limit GPS Frequency to 1 Hz:

This option will limit the GPS frequency to 1HZ for GPS paths logged at a higher frequency. It will de-cluster the GPS points along a path, in addition to improving performance. It is recommended to leave this option checked.

Play on Click Settings:

Check this menu item if you want videos to begin playing from the map location at which the path was clicked. By default, Pause Video at Click Location is checked

Pan to Media When Selected:

Select this option to pan the map to the start location of the video or point location of the photo or annotation. It is recommended to leave this option checked.

Always Ask for GPS Companion File:

Check this menu item if you want LineVision Desktop always to ask which GPS companion file you would like to use with the video. The default is unchecked which means the application will attempt to identify companion files with the same name as the video. If LineVision Desktop does not see a GPS companion file, it will then ask you to select a corresponding companion file. Selecting this option is recommended if your GPS companion files usually have a different name than the corresponding video file.

Warn On Missing Timecodes:

Check this menu item if you want LineVision Desktop to show a warning message if timecodes are not detected in the video’s companion file. By default, this option is NOT selected.

If unchecked, LineVision Desktop will automatically interpolate the timecodes. If timecodes are interpolated, there may be significant differences between the video position and the position on the map.

Check this menu item if you want LineVision Desktop to compare the length of the video to the length of the GPS points making up the video track.

Companion File mismatch menu

  • Always: When checked, the length of the video is always compared to the length of the video track. If the length is not within a tolerance, a warning message is shown.
  • Only When Edits Aren’t Possible: When checked, the length of the video is checked against the length of the video track only if the LineVision Desktop algorithm determines that the video track has not been edited.
  • Never: When checked, the video length is not checked against the video track length. It is not recommended that Never be checked unless video track editing has occurred and you know that the video’s length will not match the track length.

Turn Off Video Hardware Acceleration:

Select this menu item if you have an older computer or if you are running software that is very demanding on graphics and system resources. Since LineVision consumes a lot of resources when playing videos, you can improve the performance of your computer by leaving this menu item checked.

Set Video Skip Forward/Back Time: (Pro and Ultimate only)

Select this menu item if you want to set the time in seconds to skip forward and backward in your videos

For example, if you want to skip forward 1/10th second per frame, you would enter 0.1. If you want to skip forward 1/5th second per frame, you will enter 0.2

Back and Forward buttons

Video Skip Time Adjustment

Auto Adjust Map for Current Video Position:

Select this menu item if you want the map to automatically pan and re-center itself when the current video position cursor (yellow balloon) moves off the screen.

Watermark Captured Images with GPS Data:

When snapping a screenshot from video, the image will be watermarked with latitude, longitude, date, and time.

Watermark Captured Image


3.2.3.Geotag Menu

Geotag Menu

Launch Photo GeoTagger:

Select this option to open Photo GeoTagger which allows you to geotag digital photos manually.

Launch Video GeoTagger:

Brings the GeoTagger tab to the front

Parse DJI Log File:

This menu item provides the option to take the DJI flight record text file, decrypt it, and turn it into a format that LineVision Desktop can use to geotag video recording segments from the UAV flight.

Based on internal research and customer feedback the following DJI models should support recording video with the .SRT file, which would make parsing the DJI Log File unnecessary:

  • Mavic Pro
  • Inspire 1 & 2
  • Phantom 3 Pro
  • Phantom 4 Standard (for some reason it seems DJI did not include .SRT file logging capability with the Phantom 4 Pro.)

Parse GPS from DJI Closed Captioning

This option allows you to parse GPS data from Closed Captioning (integrated subtitles) that certain DJI models use, such as the Phantom 4 Pro and others. This is for DJI drones that do not store the subtitle data as a separate .SRT file, but integrates the subtitles into the video.

Parse MISB

This will parse MISB-encoded KLV metadata from a video. For this option to work, the video must have a KLV data stream within the video container.

3.2.4.Geoedit Menu

GeoEdit Menu

Launch Video GeoEditor:

Brings the GeoEditor tab to the front, which provides most of the GeoEditor functionality such as Editing, Merging and Splitting.

Overlay GPS on Video:

With this option you can add a GPS watermark to a video. The watermark includes the information included in the GPS file related to the video. If the information is available, your file will be tagged with GPS coordinates, altitude, UTC date and time, and speed.

Overlay Image/Logo on Video:

Overlays an image or logo file on top of the video

Join Videos:

Joins two videos together to create one video.

Transcode Video:

Transcode a video to an MP4, MOV, or AVI.

Multiplex Synchronized Videos as .exe:

This option allows you to multiplex up to four synchronized videos and save them in a folder with a portable video player.

IMPORTANT! This only works on multi-channel videos that were recorded at the same time.

Multiplex Synchronized Videos as Video:

This option allows you to multiplex up to four synchronized videos and save them as a video.

IMPORTANT! This only works on multi-channel videos that were recorded at the same time.

Advanced Options

Unload original video on edit:

This option saves all changes to a new video, preserving the original video when it is edited. By default this option is on.

Extract Images from Video

Extract Images From Video

This option allows you to automatically extract geotagged images from an existing geotagged video.

Start Time: Start extracting at X seconds in the video (Default is 0 which is the beginning)

End Time: End extraction at X seconds in the video (Default is 60 – 1 minute, however you can also set to end of video)

Frequency is how many frames are to be extracted per second. Default is 1 image per video second.

Geotag at Camera Target is available for certain MISB-encoded videos that provide the necessary information

Geotag images where the camera is being held does not require this MISB-encoded information

Directory to save extracted images provides the location to save the images.

3.2.5.Map Menu

Map Menu

GPS Point Info Box Display Options

This submenu contains various options on how to display GPS Point info when hovering over a red GPS point with the cursor

Always Show Info

Information will always display when the cursor hovers over a point

Hide if MISB / Camera Target is Present

For MISB-encoded video with Camera Target present, the information will be hidden; for all other videos it will display.

Never Show Info

Information will be hidden from display when the cursor hovers over a point

Set to United States View:

This option will pan the Map to a view of the continental United States.

Set to World View:

This option will pan the Map to a view of the entire world.

Change Base Layer:

This lets you change the Base Layer of the map.

Change Base Layer dialog

  • World Street Map (Default), which includes roads and highways
  • Imagery, which is a satellite-image base layer
  • Topo, a topographic base layer for elevations and contour lines
  • Ocean, a base layer for geographical features and depths in the ocean

Add Layer:

Provides the option to add a layer of local data or streaming data, such as from an organization’s ArcGIS Server or ArcGIS Online account. For more information on adding layers see Adding Layers to a Project.

Set Waypoint / GPS Point File Size:

This allows you to set the size of the the points that show up on the map for both Waypoints and GPS Points, to make them larger or smaller.

Waypoint and Map Point Sizing

Add Shapefile:

Add Shapefile

Select this menu item to load an Esri-compatible Shapefile as a map layer. For more information, see Adding Layers to a Project.

Add Raster:

Add Raster

Select this menu item to load an Esri-compatible raster imagery file as a map layer. For more information, see Adding Layers to a Project.

Load KML/KMZ File:

Select this menu item to load geographic data in a KML or KMZ format. For example, data might include pipeline leak-detection sensor data, utility & pipeline asset network, patrol waypoints, or vector & imagery data.

NOTE: KML/KMZ files imported into LineVision may not display all the data elements visible in LineVision Google Earth.

Enter Esri Runtime License:

Please enter an Esri Runtime License if applicable.

Reset Esri Runtime License:

Reset Esri License Dialog Box

Select this menu item to delete the previously entered Esri Runtime License and allow the entry of a new one.

Authenticate with Esri OAuth:

Use an ArcGIS Application ID and Application Secret to access secure ArcGIS resources.

NOTE: This menu is available only in Pro and Ultimate editions.

IMPORTANT! Not all graphics cards can support this option and may cause unexpected errors. With graphics cards that do support this option, it may cause longer map loading times.

Enable Performance Handling:

The Enable Performance Handling function will reduce the number of GPS points based on zoom level in order to optimize performance. To see all of the GPS points, make sure you uncheck Enable Performance Handling.

NOTE: Unchecking this option may cause a drop in the performance.

3.2.6.Online Menu

LineVision Cloud Menu

NOTE – ALL YouTube functionality is currently disabled to address recent changes and updates.

Upload to YouTube:

The selected video is uploaded to YouTube, and associated with the currently logged-in LineVision account.

Switch YouTube Login Credentials:

Signs in to a different YouTube account.

View Saved YouTube Login Credentials:

Views the login credentials of the YouTube account currently signed in.

Delete Saved YouTube Login Credentials:

Logs out of the current YouTube account.

Retrieve YouTube Videos:

Retrieves all YouTube videos associated with the signed-in LineVision account.

Switch Saved LineVision Cloud Login Credentials:

Log out of the current LineVision account and in to another one.

View Saved LineVision Cloud Login Credentials:

Views the LineVision Cloud credentials of the currently signed-in account.

Delete Saved LineVision Cloud Login Credentials:

Log out of LineVision Cloud and removes the stored credentials.

Change LineVision Cloud Password:

Changes the account password for the LineVision account that is currently logged in to.

Automatically Retrieve YouTube Videos:

When LineVision is started, it automatically retrieves the YouTube videos associated with the logged-in LineVision account. This is the default.


3.2.7.Advanced Menu

Advanced menu

Generate Report (Ultimate only):

This allows you to generate a report of your project automatically. For more information, see How to Generate a Report.

Launch Remote KMZ to KML Converter:

This utility converts a Google Earth KMZ (zipped) file to a Google Earth KML (unzipped) file.

KMZ to KML Converter

Combine Video GPS Companion Files:

Select this menu item to combine one or more GPS companion files that were collected in chronological order

Combine Video GPS companion files

Load GPS Track/Waypoint without Video:

Select this menu item if would like to load a GPS track or waypoint file without video such as a track log from a handheld GPS unit

Load Waypoints

Start Audio Start Offset:

This lets you define when to start playing an audio track relative to the GPS point that is clicked. This way you can specify how soon before (or after) a GPS click point the associated audio begins playing.

NOTE: This feature is only available for geoDVRs that have been configured to record individual audio tracks – most units are NOT configured this way. 

Audio Offset

Specify H.264 Decoder:

This function is used should there be an interlacing problem occurring during video playback.

NOTE: We recommend using the System Default as these are very advanced options and should typically not need to be changed.

The options include:

  • Blending
  • Motion
  • Triangle Filtering
  • Standard Default

geoDVR Video Tools:

geoDVR Video Tools

Extract GPS Data from geoDVR Video:

Select this menu item to create a new GPS companion file from a geoDVR video file. This is usually only used if the original geoDVR video file has been edited in an external program like Adobe Premiere or Final Cut, or if the original geoDVR video companion file has been lost.

NOTE: This feature is only available if your video was geotagged using Remote GeoSystems “Whisper” video geotagging method (available with geoDVR.)

NOTE: This feature will NOT recover any waypoints taken, as those are stored in the original .GPX file and not the geoDVR Video

Repair geoDVR Video File:

The Repair geoDVR Video File is used to fix video files that have become corrupt. This typically happens when the geoDVR is shut down without stopping the recording first.

3.2.8.Dashboard Menu

Dashboard menu

Show Map Dashboard:

Opens a dashboard overlay on the map itself.

Show Virtual Dashboard:

This item opens a dashboard near the bottom of the Map Viewer panel with virtual navigation instruments. The information is pulled from the GPS companion file, including the heading, speed (in miles per hour and knots per hour), UTC date and time, and altitude.

3.2.9.Window Menu

Window menu

The Windows Menu allows you to backup and restore your application settings and custom layout. The Windows Menu is for situations where you or your clients might be using multiple copies of LineVision Desktop on different PCs and need to move data files around, but also want to transfer their application settings and windows layout.

Backup Settings & Window Locations:

This will let you choose the folder location to save your application settings and custom layout as an .XML file.

Restore Settings & Window Locations:

This will let you select a settings and layout .XML file so that it can be restored.

Show Layer Control:

This shows the Layer Control tab (by default in the bottom-left) when it has been hidden.

3.2.10.Help Menu

LineVision Desktop Help Menu

LineVision Desktop – Quick Start Video

Opens the Quick Start user tutorial video on YouTube.

LineVision Desktop – User Manual

Opens the current documentation in the default web browser.

LineVision Desktop – Support Forum

Opens the customer support Web Forum for LineVision Desktop in the default web browser.

Email Program Logs:

Sends the program logs to Remote Geo’s customer support. This option is used when customer support advises you to send in the program logs, which provides diagnostic information to help troubleshoot any issues you may be having.

Email Program Logs

Your name, company, email address and current date are pre-filled. You can make changes to this information if desired, then click the Email Program Logs button to send the logs.

Remote Geo Support Forum

Opens the customer support Web Forum in the default web browser.

Remote Geo Product Support Website

Opens the customer support portal in the default web browser.

Remote Geo Corporate Website

Opens the homepage of Remote Geo in the default web browser.


LineVision Desktop About

Contains Remote GeoSystems contact information, copyright and patent information, along with the version Build number. The Build number may be asked for by our Support Team when diagnosing product issues you may have.

4.The Media Browser

Right clicking on an item in the Media Browser will open a contextual menu with additional options to manipulate and work with videos, files, and annotations.

Media Browser item menu

Zoom to… (Photos and Videos)

Use the Zoom to… function when you are trying to find the Map Viewer location that corresponds to the image, video, or audio file.

Fit All Media in Map (Photos and Videos)

This function places all the files in the Media Browser on the map altogether.

Jump to Time (Videos only)

Use the Jump to Time function when you are trying to find a section of the video that corresponds to some other data type, such as data from a gas leak detection alert. In these cases, the geoDVR and leak detection system may be logging the same GPS data stream. After you have selected Jump to Time, a screen pops up to allow you to input the Hour, Minutes and Seconds and click the Jump to Time button to go to this same time in the corresponding video.

Jump to Time

Show all GPS points

If your video has over 1000 GPS data points, the software automatically limits your video to 1000 to improve performance. By selecting this menu option, all GPS data points are shown on the map.

NOTE: This option only appears if waypoints are hidden.

Remove item: (Photos, Videos, and Annotations)

This will remove the item you have right-clicked on. Go to Removing Project Items for more information.

Browse Waypoints (Video and Audio Files)

NOTE: This option only appears if there are waypoints in the file.

The Browse Waypoints function is an alternate way to browse all the Waypoints associated with the video. See Using the Waypoint Browser for more information.

Save Track as a GPX File (Video and Audio Files)

(Only in Pro and Ultimate.)

If you want to use only the GPS data from the media, this will export it to a GPX file

Extract Waypoints as GPX File (Video and Audio Files)

NOTE: This option only appears if there are waypoints in the file.

The Extract Waypoints as GPX File creates a .GPX file from the Waypoints associated with a video or audio file. After you have selected Extract Waypoints as GPX File, a File Explorer window opens asking where you would like to save the GPX File

View Info

This will display details information about the item, including Start Latitude/Longitude/Altitude/Time, number of GPS Points, GPS frequency, Waypoints and other data.

View Info

Do Not Show on Map

Prevents the item from displaying associated information on the Map


5.Managing Layers

Layers can be managed by selecting the Layer Control panel.

5.1.Change Base Layer

Changing the Base Layer allows you to easily use other commonly-used map tilesets, such as satellite imagery or oceanic tiles, rather than the default World Street Maps layer.

The following Base Layers are currently available:

  • World Street Maps (default) – A familiar street map view
  • Imagery – Satellite imagery view
  • Topo – Topographic features view
  • Ocean – Oceanic features view

To change the Base Layer:

  1. Open the Layer Control panel
    Layer Control Tab

  2. Click the Change base Layer button
    Change Base Layer button

  3. Select the Base Layer you would prefer to use by clicking the dropdown menu.
    Base Layer Dropdown

  4. Click the Update Base Layer button and the new Base Layer will immediately change in the Map Viewer panel.
    Update Base Layer Button
    LVD Imagery Base Layer


5.2.Adding a New Layer

To add a new layer:

1. Click the Add New Layer button within the Layer Control tab

Add New Layer

2. Give the new Layer a name.
Add New Layer

3. Select the type of layer you want to add: Tiled, Feature or Dynamic (Tiled is the most common selection and the default)

4. Select if the location of the layer is a local file on your PC or streaming online or server data: Local (This PC) or Online (Server).

5. Enter the Path or URL for your data layer.

6. Click the Add Layer button to complete the process.

5.3.Adding a New Raster or Shapefile Layer

1. Click the Add Raster/Shapefile button in the Layer Control tab to bring up the Add Raster or Shapefile window

Add raster or shapefile layer

Raster Shapefile Layer Window

2. Enter a name for the new layer

3. Select layer type (Shapefile or Raster)

4. Click Browse and select the file you want to add as a Raster or Shapefile

5. Click the Add Layer button to complete the process


5.4.Removing a Layer

  1. Right-click on the layer you want to remove
  2. Select Remove Item
    WARNING! There will be no confirmation for the removal

5.5.Changing a Layer's Transparency

You can change the transparency of the layer so that other layer features can show through. The transparency function won’t show until you’ve selected a layer to change the transparency on.

Using the transparency function:

1. Select the layer you want to change the transparency on

2. Change the Layer Transparency using the bar slider until you’ve reached an opacity you like

Transparency slider


5.6.Changing Layer Type or Name

  1. Right-click on the layer you want to change
  2. Select Remove Item
    There will be no confirmation for the removal
  3. Add a New Layer with the new name or type


5.7.Using Sample Layers from the ArcGIS REST Services Directory

At the time of this writing, the URL for ArcGIS REST Services Directory was: http://services.arcgisonline.com/arcgis/rest/services.

Here you can find samples of map layers to test the software or enhance the background track of your GPS photos, audio, and videos.

To add layers from this website, do the following:

1. Navigate to the ArcGIS REST Services Directory.

ArcGIS REST Website

2. Select any service that has (MapServer) at the end.

IMPORTANT! Selecting anything with (GlobeServer) will result in an error and the layer will not be added.

3. In the Add New Layer window, give the new layer a name

4. For Layer Type. select Tiled

5. For Layer Location, select Online (Server)

6. Copy the URL from the ArcGIS REST Services page from Step 2 and paste it into the Path (URL) to the Layer

Add New Layer REST

7. Click the Add Layer button to finish adding the layer

8. The layer should show up in the Layer Control tab

ArcGIS Rest Layer added


6.Managing Annotations

NOTE: The Basic edition will be able to view the annotations and documents created and saved with Pro edition, but will not be able to add or modify annotations or documents.



6.1.Creating Annotations

NOTE: Only available in Pro and Ultimate editions

To create an annotation or note on the map simply use your mouse to right-click on the desired location on the map and then select Add Annotation

Add annotation menu

The Add Annotation window will appear where you can enter notes and even add additional photo images, documents and other files related to the site.

NOTE: You should be able to attach virtually any document or file format type to the map location. However, you must have a native program for that document already installed on the same PC you wish to open or modify the document or file.

Add Annotation Window

Once you click the OK button, a purple dot will appear on the map marking your annotation on the map.

Annotation dot

6.2.Viewing and Opening an Annotation

NOTE: When using LineVision Basic, you can only view documents and images, and cannot edit annotations.

There are two ways to view Annotations:

The first way is to simply click the purple dot on the map or the icon in the Media Browser to bring up the Annotation Viewer window. Once in this window, you have the option to Edit Note, Add/View/Delete Image(s), and Add/Open/Delete Document(s)

The second way is to click on the annotation inside the Media Browser tab

Opening Annotation Documents and Files

  1. Click the purple dot on the map or double-click on pencil and notepad icon in the Media Browser to bring up the Annotation Viewer window.
  2. Select the document or image you want to open.
  3. Click on Open Document or Open Images.
  4. The native program of the image or document, such as Acrobat Reader or Microsoft Word, will open automatically.

7.Working with Map Navigation

Map navigation allows you to move to GPS coordinates on the Esri map in LineVision. This can be useful if, for example, you are verifying your GPS data or are just curious about the distances between two GPS points.

To use map navigation:

Click on the Map Navigation tab.

Map Navigation

Enter the Latitude and Longitude

Click the Pan to Location button, which will move the Map to the entered coordinates.

8.How to Generate a Report

NOTE: Report Generation is available in Ultimate only.

Report Generation

IMPORTANT! To use this feature, you must have Microsoft Word installed.

Reports are generated based on objects loaded in the Media Browser, such as videos, geospatial images and waypoints.

Note that for images, only geotagged JPEGs will work – other types of images (BMP, PNG) will not have geospatial data associated with them.


To generate a report:

  1. Click on Advanced
  2. Click on Generate Report
  3. Enter the information you want for the Report Header
    NOTE: Delete the sample text that you do want as it will appear in your report.
  4. Once the report is generated, a new document will launch

For more information on generating a report, please see how Blog entry on the subject here.

9.Install or Reinstall Codecs after Installation

If you installed the software and did not go through installing the codecs, you need to add codecs, or you need to reinstall the codecs, do the following:

On your computer go to C:\Program Files (x86)\Remote Geosystems\

Remote Geo folder

IMPORTANT! The path for Remote Geosystems may vary. If no changes were made during the installation, this is the typical path for Windows 7 and above.

Double click on the folder for the version of the software you have installed (LineVision Basic, Pro or Ultimate)

Double click on LineVisionPostSetupApp

Select the codec installation you wish to proceed with. For shapefiled support, select the Microsoft Office System Drivers.

Codec Installation Window


10.Working with Video

LineVision Desktop enables you to geospatially review post-mission video recordings by clicking any of the red points along the aerial or terrestrial GPS track positioned in Esri ArcGIS. The video then automatically advances or reverses to that point in the video so that analysts and subject matter experts can visually interpret the recording.

If your video’s GPS Companion File is named something different than the video file, or in a different file folder, then you will be asked to select the appropriate GPS Companion file. What this file is named may vary depending on which hardware you used to record your geospatial video and/or how you have your files named and organized.

NOTE: If the video you are loading has more than a thousand (1000) GPS points the software will display a warning.

Performance Warning

IMPORTANT! If you do not want to be reminded of the performance warnings when files exceed the GPS limit, check the Do not show this message again box. However, this message will still be displayed at the bottom of the screen, and the pop-up window will not appear again.


10.1.How to Open a Single Video

Click on File.

Click on Open Video.

Select the video file you want to load.

Open single video

NOTE: A GPS companion file must accompany the video file for it to load correctly into LineVision Desktop.


The video will load and begin playing. A red track will appear in the Map Panel showing the “path” of your recorded video. A yellow marker or purple with yellow center marker moves along the video path as the video plays indicating the location where it the video was recorded.


10.2.How to Open Multiple Videos

IMPORTANT! Use this option ONLY if you are loading video clips for multiple video channels collected at the same time and place such as from a multichannel geoDVR. If you are loading video clips recorded on only one video channel, or you are unsure how the files were recorded, use the Open a Single Video steps.

Typically, multiple geo-synchronized video files are recorded with geoDVRs or compatible third-party multi-channel geo-referenced video recorders. You can open up to four videos at a time.

To open multiple, synchronous videos:

  1. Click on File.
  2. Click on Open Multiple Videos.
  3. Click on Browse to open four videos at a time.

Open multiple videos

10.3.How to View Info for Videos

Video files View Info displays the following information: video name, companion file name, video start latitude, video start longitude, video start altitude, video start time (UTC), number of GPS points, GPS frequency, estimated video track length (in both kilometers and miles), and number of waypoints.

To view the information:

Right-click on the photo you want to review the information on.

Click on View info.

View info menu

The information screen displays.

View info window

To exit, click on either the X or OK.


11.Working with Photos

Note: You can only use Pro and Ultimate to work with photos


11.1.How to Snap a Photo from Video

If you observe a point of interest in the video, you may pause and “snap” a still image (also known as a screen capture) from the video. It is geotagged and saved in the same folder as the video. You may add it to your current workspace or include it with a future project.

To grab a screen capture:

  1. Pause the video by clicking the Play/Pause button
  2. Click the Camera Icon in the lower right-hand side corner of the Video Viewer panel, next to the microphone (Adjust Volume)
  3. The Image Viewer will then appear with a geotagged still photo from the video (Figure 00).
  4. Click the disk with the green arrow (Save) to save the image to your hard drive.

11.2.How to Geotag a Photo with Geolocator

1. Click the Geotag menu near the top

2. Select Launch Photo GeoTagger

Photo GeoTagger

3. Click File > Open Photo

4. On the map, select the location that you wish to Geotag the photo with, or enter the Latitude, Longitude and Altitude

5. Click the Geotag Image button and click Yes

6. The image will be geotagged with the new location

11.3.Take a Geotagged Screenshot

To create a geotagged Screenshot of your LineVision Desktop workspace, use your mouse to right-click on the desired location on the map, and then select Take Screenshot.

Take screenshot

Choose the folder where you would like to save your geotagged screenshot and click the Save button.

11.4.How to Load Geotagged Photos

  1. Go to File
  2. Click on Load Photos
  3. Navigate to your folder in Microsoft Explorer and select the geotagged photo(s) you want to load.

11.5.How to Rename Photos from within the Software

Note: Available only in Pro and Ultimate editions.


You can rename photos while within LineVision Desktop. To do this:

  1. Right-click on the photograph you want to rename.
  2. Click on Rename Photo.
  3. You will receive a warning message. Click OK to proceed.

NOTE: You can check Do not show this message again if you would like this warning not to appear again.

IMPORTANT! If you choose not to show this warning message, at this time, there is no way to reset warning messages, and the pop-up window will not reappear.

  1. Enter a new name and click OK.

Rename Photo

11.6.How to View Info for Photos

Image files View Info will show the Photo name, Latitude, Longitude, Altitude, UTC Time, Creation Time, Last modified, and size.

To access the view information screen:

  1. Right-click on the photo you want information for.
  2. Click on View info.
  3. The information screen will appear.
  4. To exit, click on either the X or OK to exit.

Photo View Info 

Photo Info Window



11.7.Image Editor

The fully-featured image editor allows you to make many changes to captured images, without having to rely on third party software.

The following options are available:


Resize the photo, reducing the file size of it.


Resize the drawing area of the photo

Rotate 90°

Rotates the photo 90 degrees clockwise.

Rotate 180°

Rotates the photo 180 degrees clockwise.

Rotate 270°

Rotates the photo 270 degrees clockwise.

Round Corners

Applies a rounded corner effect to the image.

Flip Horizontal

Flips the image upside-down

Flip Vertical

Flips the image rightside-left


Crops an area of the image and removes the area not selected.

Draw Text

Adds customizable text to the image


Draw lines on top of the image.


Add a shape to the image.

Hue Shift

Shifts the hue of the image, changing the colors.


Shifts the saturation of the image, to make it more or less vibrant


Shifts the contrast of the image, changing the contrast ratio.

Invert Colors

Invert the colors of the image to their opposites.


Sharpens the image. Sharpening too much can create artifacts.


Blurs the image.

12.Using the Waypoint Browser

The “Waypoint Browser” is triggered by right-clicking on the video icon in the Media Browser and selecting “Browse Waypoints” from the drop-down menu.

NOTE: If waypoints are not present in the video, this menu item will not appear

Browse Waypoints

Once Browse Waypoints is selected, a new tab appears to the right of the Map Browser tab (in the lower left corner of LineVision) with thumbnails (typically only with geoDVR or a generic icon representing the different waypoint(s) appears.


If you hover above a waypoint in the Waypoint Browser, a “marker” highlighted in red will appear on the map showing its location. Also, if you click on the waypoint thumbnail, the video will “jump” to the waypoint’s location.

Waypoint Audio:

If you hover over the Waypoint, the GPS data will appear as well as the Feature Trigger Number that dropped the Waypoint and the name of the corresponding audio file.

NOTE: The Waypoint Audio feature is only available with data from geoDVRs that have been configured to record separate audio files.

Waypoint Audio

Clicking on the Waypoint will first bring up Sound Clip Detected for playing the audio clip allow you to play the Waypoint’s sound clip at that point in time. Click the Play Sound Clip button to listen to the audio, and it will also show the captured image in the Audio Player.

NOTE: If you wish always to have the audio clip play when the waypoint is clicked, check the box for Always Play Audio Clips. Do not show this again.

Sound clip detected



Contacting Support

You can contact Remote Geosystems by email or phone.

Email: support@remotegeo.com

Phone: 1-844-436-3877

Or through Remote Geosystems’ website: remotegeo.com/contact-us/

Companion file not found

These messages may occur when trying to open a .geoProject

How to resolve:

  • LineVision looks for companion files with the same name as the geo-tagged video or audio. If the software does not find a companion file of the same name, the message to manually find it is triggered, and the error message follows if you click OK without selecting one. If the companion file has a different name or was renamed, click Select Companion File, and browse to the file, and then click OK. Alternatively, if the file is a Remote GeoSystems supported video, you can click Extract GPS from Video and OK to generate a new companion file. The new companion file is created in the same folder as the video.
  • If the companion file is not in the same folder as the video being opened, the software asks you to find the file manually, and the error message follows if you click OK without selecting one.
  • You can save your .geoproject as a standard save file, without collecting all the video and other files – including the companion file. If move just your .geoproject folder without using one of the portable formats, this error can be triggered if the companion file is not on the new computer. Try opening the .geoproject file on the computer it was created. If the message does not appear, then you will want to use one of the portable save options
  • The file may not be one of the file formats that LineVision can read. Verify it is a compatible format.
  • The companion file has become corrupt, or the file extension is missing or wrong.

Error loading video: Could not parse the GPX file


When you might see this error when opening a video file or selecting to repair a video file (Advanced > Repair geoDVR Video File).

What the error means the GPX or SRT file is blank, the GPX or SRT file was written or created incorrectly, or the video file has become corrupt.

How do I resolve this error?

  • Try downloading or copying the video, GPX, or SRT file to your computer again.
  • If you have received this error when attempting to use the Repair geoDVR Video File option in the Advanced menu, you may need to recreate the video or use another software to repair the video.
  • If the GPS data does not exist, however, there is no way to resolve this error.

GPS and Video Mismatch Detected

GPS Video Mismatch Detected

You might see this message when opening a video file.

What the message means the length of the video and the GPS data are mismatched.

How do I resolve this message?

  • Clicking the OK button to continue loading the video.
  • If the error occurred within the GPX or SRT file, you might be able to go to Advanced > Repair geoDVR Video File.
  • If the error is in the video, however, this can only be resolved by capturing the video again.

GPS Extraction Error

GPS Extraction Error

You might see this error when opening a video file or audio file.

What the error means when LineVision Desktop tried to extract the GPS data from a video or audio file, an error occurred.

How do I resolve this error?

  • Click the OK button, and the file may load.
  • If it does not, try loading it again.
  • If the error persists, then the file either does not have GPS data, or it may have become corrupted.

Image Geotagging Failed

Image Geotagging Failed

You might see this error when trying to save GPS data to a photograph in Remote GeoSystems Photo GeoLocator.

Usually this error means that the coordinates selected or manually entered are too close to the previous coordinates. It has been noticed to occur when any number is changed by only 1-3 digits, or a negative sign is placed before the coordinates, but the coordinates remain the same.

How do I resolve this error? Click OK on the failed message, and click the Geotag Image button again. In some cases, it may take several attempts to save the geotag information to the photograph successfully.

Layer Addition Failed

Layer Addition Failed

You might see this error when attempting to add a layer to your LineVision Desktop project.

What the error means when LineVision Desktop tried to connect to the server you specified, an error occurred, or the connection timed out.

How do I resolve this error?

  • Try connecting to the server again.
  • Verify you have entered the correct server information or that you have access.
  • If the error persists, there may be a network error preventing you from connecting to the server. Contact your Esri support.

Map data not yet available

Map data not yet available

This error may occur when viewing track data, annotations, or the world map without data.

The error means that LineVision Desktop cannot show the world map.

How do I resolve this error?

  • Often you see this error because the map has been zoomed in too far and there is no detail at the level zoomed. Start zooming out with your mouse scroll or the zoom bar located in the lower left corner of the Map Viewer until you can see the background map again.
  • Otherwise, you may be experiencing loss of Internet connectivity. Because LineVision Desktop streams the world map, you must have an Internet connection for the background map to display. Verify you have an active Internet connection.

Performance Warning

Performance Warning

This message may occur when opening a video or audio file.

The message means that as the message indicates, the number of GPS data points should be limited to 1000 to improve map performance. This often happens when a video exceeds more than 20 minutes or covers a large area.

How do I resolve this message?

  • Click the OK button, and the video or audio file will be added to your geoProject, but there will only be 1000 GPS points showing on the map.
  • If you do get this message, and you want all the GPS data points shown on the map, you click on Advanced menu and select Enable Performance Handling (uncheck) to turn off this feature.

IMPORTANT! If you do either of these and your computer is unable to handle the excess load of the additional GPS data points, you may experience lagging or unexpected behavior from the software. You will need to either re-enable Enable Performance Handling or remove and reload the video to limit it back to 1000 GPS data points.

  • Try editing the video into shorter and smaller files. Doing this may free up resources and allow for normal performance.

Photo does not appear to be geotagged

Photo not geotagged

You might see this message when opening a photo or image file.

The message means that the photograph or screen capture you just loaded LineVision Desktop is not geotagged. The image will still be added, but will not appear on the map.

How do I resolve this message?

  • If you are aware that the file has no GPS data, no action is necessary, and you can disregard this message
  • If you intend on adding it as annotation remove the file and then create an annotation.
  • If you would like to add GPS data to the photo, see Using the Remote Photo Geolocator.
  • If the photo or image is supposed to have GPS data try removing it, downloading it from the original source again, and re-loading it into LineVision Desktop.
  • If the error persists, the photo or image is either has become corrupt or no GPS data was saved.

Shapefile/Raster file not detected

Shapefile not detected

You might see this message when attempting to add a shapefile or raster file (Figure 00).

What the error message the file you are attempting to load is not a valid shapefile or raster file, it has become corrupted, or it was created correctly.

How do I resolve this message? If you downloaded the file from a remote location, download it again, or verify that you have the correct file. If you created the file, verify you have, in fact, saved it as a shapefile or a raster file.

Zero Length GPS Data Detcted

Zero length GPS Data Detected

You might see this error when opening a video or audio file.

What the error means the GPS data doesn’t have time recorded with it, or the UTC start time and end time are the same, or the GPS points are the same.

How do I resolve this error?

  • Click the OK button, and the video file may load. Be aware that if the software cannot detect any GPS data, however, that no track will appear on the map.
  • If this occurs, try removing the file, downloading it again to your computer, and loading it again.
  • If the error persists, the video or audio file may need to be captured


14.Frequently Asked Questions

Do I have to do anything different or unique to install the software?

You do not need to do anything special or different to install LineVision Desktop on any computer. However, for the initial installation, as with most software, you will need administrator privileges. Once installed, the software will be available to all users, or users you specify.

Can you provide the licensing information required for the application?

For the 7 day trial, there is no licensing required. To continue using it afterwards, or if you choose to purchase LineVision Desktop prior to the trial end, you will need a license for each computer it will be installed on.

Do I need ArcMap or other Esri software to use LineVision Desktop?

No. LineVision Desktop is a stand-alone desktop application that leverages Esri technology and map data so that anyone without any GIS experience can create enterprise-ready immersive map-based geospatial video and photo geoProject reports.

Do you have a version of LineVision Desktop available for Mac or Linux?

No. At this time, we only have software for use with Microsoft Windows.

Do you know the application owner and/or vendor technical contact person?

Our company, Remote GeoSystems, Inc., is the publisher of LineVision Desktop. Please contact us at support@remotegeo.com with any questions or technical support requests.

Does the application require a connection to a server or database?

While the LineVision Desktop does require a connection to the Internet to stream background maps, it does not require connection to a database.

Does the application require any prerequisite applications to run?

To use and run LineVision Desktop, everything that it requires is included in the installation package.

However, if a user includes documents in annotations (e.g. Microsoft Word Documents, Excel Spreadsheets, Adobe PDFs, etc.) these can only be opened by their native applications. We do not provide these applications, therefore the user and/or the user’s client will need these applications installed to access the documents.

How is your LineVision desktop software licensed?

LineVision desktop software is currently licensed to a specific PC as a perpetual license and includes free updates for the first year and an optional 20% annually for upgrades in year 2 and beyond. Visit remotegeo.com to request a LineVision quote.






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