1.1.About LineVision Desktop
LineVision Desktop is a stand-alone desktop software that leverages Esri GIS technology to map, analyze and package geospatial full motion video (FMV), photos, annotations, documents, local SHP files and raster imagery as well as ArcGIS Server & ArcGIS Online streaming data.
Now anyone can easily view this valuable asset location-based multimedia using enterprise maps and imagery data provided by ArcGIS for Desktop, ArcGIS for Server or ArcGIS Online.
Finally, there is an easy and affordable way to create and distribute multi-source data analysis work products and reports without having to learn the details and workflow of traditional GIS software, but still using those valuable geospatial resources.
This easy-to-use desktop software is one of the most “open” and versatile geospatial video analysis tools available.
The software accepts properly formatted video from a variety of consumer GPS-enabled video cameras and specialized geospatial DVRs, including our own Remote GeoSystems geoDVR™.
Just click any point along the path to geographically “navigate the video” to that exact location.
As the video plays, a cursor moves along the GPS track, and continually indicates the location the video was captured. If you see something of interest in the video, you may pause and “snap” a still image from the video. This snapshot is geotagged and saved as part of a .geoProject™ file for data portability and future analysis.
LineVision Desktop can play up to 4 simultaneously collected geospatial video files, enhancing the capabilities and value of modern multi-sensor gimbal cameras and mobile mapping systems.
- Open & Create Portable geoProject Files Packages
- Map-based Playback of Geo-referenced video files
- Multichannel HD & SD Video Viewing
- Simple import and viewing of High-resolution Oblique still photos
- Snap & Save Geotagged Photos from video
- Mark Features & Points of Interest with Annotations
- Add & Edit Documents and Files Right on the map
- Create & Import Asset Inspection Flight Lines
- Add local Shapefiles & Raster Satellite/Aerial Imagery
- Connect to ArcGIS for Server & ArcGIS Online
Explanation of geoProjects
A geoProject file is a standard Remote GeoSystems open-format, and “Patent-pending” method for building, saving and collaborating on location-based, immersive, rich media data products and reports.
geoProjects may include any one or all of the following rich media and geospatial data types:
- Videos (With and without continuous geotagging)
- Documents & Files (PDF, MS Office, CAD files, etc.)
- Audio Clips
- POI Waypoints & Keywords
- Shapefile (SHP) or “Vector” GIS Map Data
- Satellite & Aerial Imagery or “Raster” GIS Map Data
- URL links to Streaming Raster Imagery and other Vector Map Data
The benefits of using geoProjects over traditional methods of saving projects are that it is portable, immersive, licensed, and marketable.
LineVision Desktop is available in both Ultimate, Professional & Basic editions.
Projects created and saved in LineVision Pro and Ultimate can also be opened and reviewed in LineVision Google Earth Pro & Basic and of course LineVision Basic edition.
For a complete comparison of Basic, Pro and Ultimate, see Feature Comparison.
Geospatial Video File Support:
|File Formats||.MP2, .MP4 (H.246), .AVI (MPEG), .MOV|
|GPS Companion File Formats||GPX, XML, CSV, KML, SRT (DJI UAVs), & Sony GPS log files|
|Embedded GPS Metadata||Remote GeoSystems “Whisper” (Persistent GPS Encoding)|
Geospatial Photo Support:
|.JPEG||GPS metadata in EXIF header|
Other Geospatial Data Support:
|Data Files||Any Esri-compatible Shape Files (SHP)|
|Raster (Imagery) Files||Any Esri-compatible Raster Imagery files.|
|Streaming Data Endpoints||Any Esri-compatible Streaming Data Endpoints (ArcGIS for Server, ArcGIS Online, etc.)|
Geospatial Project Packaging:
|Single PC, Local Network or Portable Drive||Remote GeoSystems .geoProject file|
|Portable Project File||Remote GeoSystems .geoProject “Uncompressed” file
Remote GeoSystems .geoProject “Pack & Go” .RGS file (similar to a zip file)
2.Installation and Registration
Before you install LineVision Desktop, make sure your system meets these hardware and software requirements:
Processor: Intel Core i3 or better
Ports: (1) USB 2.0
RAM: 4GB Minimum
Operating System: Windows 7
Hard Drive: 320 GB Minimum (or more depending on recording length. Video files can take considerable space. Therefore it is important to have ample storage available).
Video Card: minimum of 1 GB of memory
Processor: Intel Core i7 or better
Ports: (2) USB 3.0
RAM: 8GB Minimum
Operating System: Windows 7 (64 Bit) or newer
Hard Drive: 1 TB Minimum (or more depending on recording length. Video files can take considerable space. Therefore it is important to have ample storage available).
Video Card: minimum of 1 GB of memory
Downloading the software
The download link for the software is within the email sent to the email address entered in the request form. Click the link to be directed to the version of the software that you requested and/or purchased.
NOTE: Some web browsers may not recognize LineVision software and may flag it as dangerous. The error is a false. Select Accept, Allow, or Continue.
Installing the software
Download and installation procedures are the same for all versions of LineVision Desktop.
Extract the .zip file you downloaded by right-clicking on the icon and selecting Extract All… then click the Extract button
Double click the setup.exe file in the extracted (unzipped) LineVision Desktop folder to begin the installation.
NOTE: If you are running Windows 8 or Windows 10, you may encounter one of the security warnings below. Select More Info > Run Anyway… or Run to continue the installation.
Click the Next button once the LineVision Desktop installation wizard launches
Read the License Agreement and click the I Agree radio button. By clicking on the I Agree button, you have accepted the terms of the License Agreement. Click the Next button
You may select an installation folder for the software. We recommend you keep the default Installation Folder. You also have the option of allowing just yourself or anyone using the PC to access LineVision Desktop. Select the Next button to continue.
Select the Next button to confirm and begin the installation.
NOTE: You may have to allow this app to make changes to your PC. Select Yes.
Once the installation is complete, make sure the box to Launch Remote GeoSystems Codec Installer is checked and click on the Close button. This will begin the codec installation process.
Once the LineVision Desktop installation is complete, the Remote GeoSystems Codec installation will begin. This installer prompts you to install the necessary codecs to play the video formats used with LineVision Desktop.
Install geoDVR Codecs
If this is your first time installing any of the LineVision software titles, please make sure to install the geoDVR Codecs. We strongly recommend that you install the geoDVR Codecs even if you do not plan to use a geoDVR.
Microsoft Office system drivers for shapefiles
To view shapefiles, the Microsoft Office system drivers must be installed. Click the Install Office System Driver button to install the needed driver. If you are unsure if you will be using shapefiles, we recommend installing the driver in case shapefile support is needed.
Once you have installed the codecs and/or driver, click Close to exit the window.
2.4.Registering the software
NOTE: You need to have an active Internet connection to complete the one-time registration process
IMPORTANT! Your LineVision Desktop software license key is unique to a specific PC and is non-transferable. Do not enter the license key on a computer you do not intend to use the software on for long term! If you need to transfer a license to a new PC, please contact our support for assistance at 970-397-7808 or email@example.com.
When you launch the software for the first time, it will prompt you to enter the software license key. You may copy and paste it from your registration email into the registration window.
NOTE FOR TRIAL USERS: If you are using the seven-day trial, be aware this screen will open each time you launch the software. Simply click Continue to keep using the software for the duration of your trial.
After entering the License Code, click the Continue button.
After a few seconds, you should receive confirmation that your software has been successfully registered. If you have any problems registering the software, please contact our support at 970-397-7808 or firstname.lastname@example.org.
2.5.Launching LineVision Desktop
After installation, the software can be launched in two ways, either via the Desktop shortcut or inside the Start Menu:
1. A shortcut can be to LineVision Desktop can be found on your desktop
2. The installer will also place a Remote GeoSystems folder inside your Start Menu
NOTE: This manual covers the Ultimate, Pro, or Basic editions of LineVision Desktop. Features only available in Pro and Ultimate will be tagged (Pro and Ultimate only). You may also refer to the feature comparison.
Once you launch the software, the application appears by default with the Video Viewer, Photo Viewer, and Audio Player in the top-left corner, the Media Browser, Layer Control, Map Navigation, GeoEditor (Ultimate only), GeoTagger in the bottom-left corner, and the Map Viewer on the right side. There is also a Menu Bar across the top.
Let’s first cover the different components of the application interface.
3.1.Viewers and Panels
Video Viewer, Photo Viewer, and Audio Player Panel:
This panel shows the Video Viewer, Photo Viewer, and Audio Player panels for a geotagged video stream, digital photo, or audio stream, respectively. You may select which one to display by clicking on the associated tab.
NOTE: When you load multiple geo-synchronized videos, additional Video Viewer Panels are shown, by default, below the Map Viewer Panel. You can change the Panel layout by dragging and dropping the panel into the desired location.
NOTE: The Audio Player feature is primarily used only by those have customized geoDVR logging separate geotagged audio files.
- The arrows advance the video forward or backward. How far or little depends on the time entered in the Set Video Skip Forward/Back Time.
- While the video plays, the GPS information shows the spatial track.
- Speed is measured in knots
- The disk with a green arrow pointing at it saves the photo.
- The magnifying glass allows you to zoom in and out of a photograph.
- The box with the orange arrows fits the image to the photo viewer screen.
- The blue buttons with arrows rotate the photograph clockwise or counterclockwise.
Audio Player Panel
This panel plays, pauses, stops or allows you to adjust the volume (for your speakers or headphones) of audio files.
Media Browser Panel
This panel shows a thumbnail image representing videos, photos, audio clips, and annotations.
Layer Control Panel
This panel provides options for adding additional map data layers to your geoProject. Even if you are not traditionally an Esri user, you can leverage background maps, raster imagery, and stream online and map server data produced by GIS experts in your organization. To hide and show layers click the checkbox to the desired setting.
NOTE: All panels are movable and can be “floating,” “docked” and resized. Simply left mouse-click the top of the panel and drag it to where you want it on the screen to float the panel. Alternatively, you you may “pin” the panel to one of the arrows that appear when you begin dragging the panel. You can also resize the panel by clicking on one of the edges or corners and move your mouse accordingly.
Map Viewer Panel
This panel displays a variety “point” and “path” data from geospatial video to photos and SHP files, using Esri’s popular mapping technologies to provide base maps.
4.The Media Browser
Right clicking on an item in the Media Browser will open a contextual menu with additional options to manipulate and work with videos, files, and annotations.
Zoom to… (Photos and Videos)
Use the Zoom to… function when you are trying to find the Map Viewer location that corresponds to the image, video, or audio file.
Fit All Media in Map (Photos and Videos)
This function places all the files in the Media Browser on the map altogether.
Jump to Time (Videos only)
Use the Jump to Time function when you are trying to find a section of the video that corresponds to some other data type, such as data from a gas leak detection alert. In these cases, the geoDVR and leak detection system may be logging the same GPS data stream. After you have selected Jump to Time, a screen pops up to allow you to input the Hour, Minutes and Seconds and click the Jump to Time button to go to this same time in the corresponding video.
Show all GPS points
If your video has over 1000 GPS data points, the software automatically limits your video to 1000 to improve performance. By selecting this menu option, all GPS data points are shown on the map.
NOTE: This option only appears if waypoints are hidden.
Remove item: (Photos, Videos, and Annotations)
This will remove the item you have right-clicked on. Go to Removing Project Items for more information.
Browse Waypoints (Video and Audio Files)
NOTE: This option only appears if there are waypoints in the file.
The Browse Waypoints function is an alternate way to browse all the Waypoints associated with the video. See Using the Waypoint Browser for more information.
Save Track as a GPX File (Video and Audio Files)
(Only in Pro and Ultimate.)
If you want to use only the GPS data from the media, this will export it to a GPX file
Extract Waypoints as GPX File (Video and Audio Files)
NOTE: This option only appears if there are waypoints in the file.
The Extract Waypoints as GPX File creates a .GPX file from the Waypoints associated with a video or audio file. After you have selected Extract Waypoints as GPX File, a File Explorer window opens asking where you would like to save the GPX File
This will display details information about the item, including Start Latitude/Longitude/Altitude/Time, number of GPS Points, GPS frequency, Waypoints and other data.
Do Not Show on Map
Prevents the item from displaying associated information on the Map
5.Using the Different Save Options
This option saves your current work as a .geoProject file so that you can continue working on it later. This is the recommended method if you are leaving for lunch or the day, and will be returning to work on the project, but will not be sharing it with anyone, yet.
NOTE: this save function is best suited for “a project or work in progress,” as it saves your local “absolute” file paths to the media and data. For packaging and sharing .geoProjects, it is recommended you choose either the Create Uncompressed geoProject File (.geoProject File) or Create “Pack & Go” geoProject File (.rgs File) menu options.
Save Current Local geoProject:
This is the ‘Save As’ option for LineVision Desktop, allowing you to save a project under a new name.
Create Uncompressed geoProject File (.geoProject folder):
This is the recommended method when saving a geoProject for sharing with a colleague or client.
Select this menu item to save your LineVision Desktop project as an uncompressed .geoProject file which creates a geoProject with all files copied to a single directory or folder.
Create Compressed geoProject File (.rgs file):
Select this menu item to save your LineVision Desktop project as a compressed or zipped .geoProject file. This method is recommended when saving a geoProject for sharing with a colleague or client and achieving the smallest possible folder size is important.
NOTE: Saving a compressed geoProject can take several minutes or more to create a .rgs file, especially when your project includes large video files.
6.Opening a geoProject
Open a Remote geoProject (.geoProject File)
Select this menu item to open a previously saved .geoProject file or uncompressed .geoProject file on your PC, local area network or external drive.
Extract and Open a ‘Pack & Go’ geoProject (.rgs File)
Select this menu item to extract and open a previously saved portable ‘Pack & Go’ geoProject (.rgs file).
Layers can be managed by selecting the Layer Control panel.
7.1.Adding a New Layer
To add a new layer:
1. Click the Add New Layer button within the Layer Control tab
2. Give the new Layer a name.
3. Select the type of layer you want to add: Tiled, Feature or Dynamic
4. Select if the location of the layer is a local file on your PC or streaming online or server data: Local (This PC) or Online (Server).
5. Enter the Path or URL for your data layer.
6. Click the Add Layer
7.2.Using Sample Layers from the ArcGIS REST Services Directory
At the time of this writing, the URL for ArcGIS REST Services Directory was: http://services.arcgisonline.com/arcgis/rest/services.
Here you can find samples of map layers to test the software or enhance the background track of your GPS photos, audio, and videos.
To add layers from this website, do the following:
1. Navigate to the ArcGIS REST Services Directory.
2. Select any service that has (MapServer) at the end.
IMPORTANT! Selecting anything with (GlobeServer) will result in an error and the layer will not be added.
3. In the Add New Layer window, give the new layer a name
4. For Layer Type. select Tiled
5. For Layer Location, select Online (Server)
6. Copy the URL from the ArcGIS REST Services page from Step 2 and paste it into the Path (URL) to the Layer
7. Click the Add Layer button to finish adding the layer
8. The layer should show up in the Layer Control tab
7.3.Adding a New Raster or Shapefile Layer
1. Click the Add Raster/Shapefile button in the Layer Control tab to bring up the Add Raster or Shapefile window
2. Enter a name for the new layer
3. Select layer type (Shapefile or Raster)
4. Click Browse and select the file you want to add as a Raster or Shapefile
5. Click the Add Layer button to complete the process
7.4.Changing a Layer's Transparency
You can change the transparency of the layer so that other layer features can show through. The transparency function won’t show until you’ve selected a layer to change the transparency on.
Using the transparency function:
1. Select the layer you want to change the transparency on
2. Change the Layer Transparency using the bar slider until you’ve reached an opacity you like
7.5.Changing Layer Type or Name
- Right-click on the layer you want to change
- Select Remove Item
WARNING! There will be no confirmation for the removal
- Add a New Layer with the new name or type
7.6.Removing a Layer
- Right-click on the layer you want to remove
- Select Remove Item
WARNING! There will be no confirmation for the removal
NOTE: The Basic edition will be able to view the annotations and documents created and saved with Pro edition, but will not be able to add or modify annotations or documents.
NOTE: Only available in Pro and Ultimate editions
To create an annotation or note on the map simply use your mouse to right-click on the desired location on the map and then select Add Annotation
The Add Annotation window will appear where you can enter notes and even add additional photo images, documents and other files related to the site.
NOTE: You should be able to attach virtually any document or file format type to the map location. However, you must have a native program for that document already installed on the same PC you wish to open or modify the document or file.
Once you click the OK button, a purple dot will appear on the map marking your annotation on the map.
8.2.Viewing and Opening an Annotation
NOTE: When using LineVision Basic, you can only view documents and images, and cannot edit annotations.
There are two ways to view Annotations:
The first way is to simply click the purple dot on the map or the icon in the Media Browser to bring up the Annotation Viewer window. Once in this window, you have the option to Edit Note, Add/View/Delete Image(s), and Add/Open/Delete Document(s)
The second way is to click on the annotation inside the Media Browser tab
Opening Annotation Documents and Files
- Click the purple dot on the map or double-click on pencil and notepad icon in the Media Browser to bring up the Annotation Viewer window.
- Select the document or image you want to open.
- Click on Open Document or Open Images.
- The native program of the image or document, such as Acrobat Reader or Microsoft Word, will open automatically.
10.How to Generate a Report
IMPORTANT! To use this feature, you must have Microsoft Word installed.
To generate a report:
- Click on Advanced
- Click on Generate Report
- Enter the information you want for the Report Header
NOTE: Delete the sample text that you do want as it will appear in your report.
- Once the report is generated, a new document will launch
11.Install or Reinstall Codecs after Installation
If you installed the software and did not go through installing the codecs, you need to add codecs, or you need to reinstall the codecs, do the following:
On your computer go to C:\Program Files (x86)\Remote Geosystems\
IMPORTANT! The path for Remote Geosystems may vary. If no changes were made during the installation, this is the typical path for Windows 7 and above.
Double click on the folder for the version of the software you have installed (LineVision Basic, Pro or Ultimate)
Double click on LineVisionPostSetupApp
Select the codec installation you wish to proceed with. For shapefiled support, select the Microsoft Office System Drivers.
12.Working with Video
LineVision Desktop enables you to geospatially review post-mission video recordings by clicking any of the red points along the aerial or terrestrial GPS track positioned in Esri ArcGIS. The video then automatically advances or reverses to that point in the video so that analysts and subject matter experts can visually interpret the recording.
If your video’s GPS Companion File is named something different than the video file, or in a different file folder, then you will be asked to select the appropriate GPS Companion file. What this file is named may vary depending on which hardware you used to record your geospatial video and/or how you have your files named and organized.
NOTE: If the video you are loading has more than a thousand (1000) GPS points the software will display a warning.
IMPORTANT! If you do not want to be reminded of the performance warnings when files exceed the GPS limit, check the Do not show this message again box. However, this message will still be displayed at the bottom of the screen, and the pop-up window will not appear again.
12.1.How to Open a Single Video
Click on File.
Click on Open Video.
Select the video file you want to load.
NOTE: A GPS companion file must accompany the video file for it to load correctly into LineVision Desktop.
The video will load and begin playing. A red track will appear in the Map Panel showing the “path” of your recorded video. A yellow marker or purple with yellow center marker moves along the video path as the video plays indicating the location where it the video was recorded.
12.2.How to Open Multiple Videos
IMPORTANT! Use this option ONLY if you are loading video clips for multiple video channels collected at the same time and place such as from a multichannel geoDVR. If you are loading video clips recorded on only one video channel, or you are unsure how the files were recorded, use the Open a Single Video steps.
Typically, multiple geo-synchronized video files are recorded with geoDVRs or compatible third-party multi-channel geo-referenced video recorders. You can open up to four videos at a time.
To open multiple, synchronous videos:
- Click on File.
- Click on Open Multiple Videos.
- Click on Browse to open four videos at a time.
12.3.How to View Info for Videos
Video files View Info displays the following information: video name, companion file name, video start latitude, video start longitude, video start altitude, video start time (UTC), number of GPS points, GPS frequency, estimated video track length (in both kilometers and miles), and number of waypoints.
To view the information:
Right-click on the photo you want to review the information on.
Click on View info.
The information screen displays.
To exit, click on either the X or OK.
13.Working with Photos
Note: You can only use Pro and Ultimate to work with photos
13.1.How to Snap a Photo from Video
If you observe a point of interest in the video, you may pause and “snap” a still image (also known as a screen capture) from the video. It is geotagged and saved in the same folder as the video. You may add it to your current or include it with a future project.
To grab a screen capture:
- Pause the video by clicking the Play/Pause button
- Click the Camera Icon in the lower right-hand side corner of the Video Viewer panel, next to the microphone (Adjust Volume)
- The Image Viewer will then appear with a geotagged still photo from the video (Figure 00).
- Click the disk with the green arrow (Save) to save the image to your hard drive.
13.2.How to Geotag a Photo with Geolocator
1. Click the Geotag menu near the top
2. Select Launch Photo GeoTagger
3. Click File > Open Photo
4. On the map, select the location that you wish to Geotag the photo with, or enter the Latitude, Longitude and Altitude
5. Click the Geotag Image button and click Yes
6. The image will be geotagged with the new location
13.3.Take a Geotagged Screenshot
To create a geotagged Screenshot of your LineVision Desktop workspace, use your mouse to right-click on the desired location on the map, and then select Take Screenshot.
Choose the folder where you would like to save your geotagged screenshot and click the Save button.
13.4.How to Load Geotagged Photos
- Go to File
- Click on Load Photos
- Navigate to your folder in Microsoft Explorer and select the geotagged photo(s) you want to load.
13.5.How to Rename Photos from within the Software
Note: Available only in Pro and Ultimate editions.
You can rename photos while within LineVision Desktop. To do this:
- Right-click on the photograph you want to rename.
- Click on Rename Photo.
- You will receive a warning message. Click OK to proceed.
NOTE: You can check Do not show this message again if you would like this warning not to appear again.
IMPORTANT! If you choose not to show this warning message, at this time, there is no way to reset warning messages, and the pop-up window will not reappear.
- Enter a new name and click OK.
13.6.How to View Info for Photos
Image files View Info will show the Photo name, Latitude, Longitude, Altitude, UTC Time, Creation Time, Last modified, and size.
To access the view information screen:
- Right-click on the photo you want information for.
- Click on View info.
- The information screen will appear.
- To exit, click on either the X or OK to exit.
14.Using the Waypoint Browser
The “Waypoint Browser” is triggered by right-clicking on the video icon in the Media Browser and selecting “Browse Waypoints” from the drop-down menu.
NOTE: If waypoints are not present in the video, this menu item will not appear
Once Browse Waypoints is selected, a new tab appears to the right of the Map Browser tab (in the lower left corner of LineVision) with thumbnails (typically only with geoDVR or a generic icon representing the different waypoint(s) appears.
If you hover above a waypoint in the Waypoint Browser, a “marker” highlighted in red will appear on the map showing its location. Also, if you click on the waypoint thumbnail, the video will “jump” to the waypoint’s location.
If you hover over the Waypoint, the GPS data will appear as well as the Feature Trigger Number that dropped the Waypoint and the name of the corresponding audio file.
NOTE: The Waypoint Audio feature is only available with data from geoDVRs that have been configured to record separate audio files.
Clicking on the Waypoint will first bring up Sound Clip Detected for playing the audio clip allow you to play the Waypoint’s sound clip at that point in time. Click the Play Sound Clip button to listen to the audio, and it will also show the captured image in the Audio Player.
NOTE: If you wish always to have the audio clip play when the waypoint is clicked, check the box for Always Play Audio Clips. Do not show this again.
You can contact Remote Geosystems by email or phone.
Or through Remote Geosystems’ website: remotegeo.com/contact-us/
Companion file not found
These messages may occur when trying to open a .geoProject
How to resolve:
- LineVision looks for companion files with the same name as the geo-tagged video or audio. If the software does not find a companion file of the same name, the message to manually find it is triggered, and the error message follows if you click OK without selecting one. If the companion file has a different name or was renamed, click Select Companion File, and browse to the file, and then click OK. Alternatively, if the file is a Remote GeoSystems supported video, you can click Extract GPS from Video and OK to generate a new companion file. The new companion file is created in the same folder as the video.
- If the companion file is not in the same folder as the video being opened, the software asks you to find the file manually, and the error message follows if you click OK without selecting one.
- You can save your .geoproject as a standard save file, without collecting all the video and other files – including the companion file. If move just your .geoproject folder without using one of the portable formats, this error can be triggered if the companion file is not on the new computer. Try opening the .geoproject file on the computer it was created. If the message does not appear, then you will want to use one of the portable save options
- The file may not be one of the file formats that LineVision can read. Verify it is a compatible format.
- The companion file has become corrupt, or the file extension is missing or wrong.
Error loading video: Could not parse the GPX file
When you might see this error when opening a video file or selecting to repair a video file (Advanced > Repair geoDVR Video File).
What the error means the GPX or SRT file is blank, the GPX or SRT file was written or created incorrectly, or the video file has become corrupt.
How do I resolve this error?
- Try downloading or copying the video, GPX, or SRT file to your computer again.
- If you have received this error when attempting to use the Repair geoDVR Video File option in the Advanced menu, you may need to recreate the video or use another software to repair the video.
- If the GPS data does not exist, however, there is no way to resolve this error.
GPS and Video Mismatch Detected
You might see this message when opening a video file.
What the message means the length of the video and the GPS data are mismatched.
How do I resolve this message?
- Clicking the OK button to continue loading the video.
- If the error occurred within the GPX or SRT file, you might be able to go to Advanced > Repair geoDVR Video File.
- If the error is in the video, however, this can only be resolved by capturing the video again.
GPS Extraction Error
You might see this error when opening a video file or audio file.
What the error means when LineVision Desktop tried to extract the GPS data from a video or audio file, an error occurred.
How do I resolve this error?
- Click the OK button, and the file may load.
- If it does not, try loading it again.
- If the error persists, then the file either does not have GPS data, or it may have become corrupted.
Image Geotagging Failed
You might see this error when trying to save GPS data to a photograph in Remote GeoSystems Photo GeoLocator.
Usually this error means that the coordinates selected or manually entered are too close to the previous coordinates. It has been noticed to occur when any number is changed by only 1-3 digits, or a negative sign is placed before the coordinates, but the coordinates remain the same.
How do I resolve this error? Click OK on the failed message, and click the Geotag Image button again. In some cases, it may take several attempts to save the geotag information to the photograph successfully.
Layer Addition Failed
You might see this error when attempting to add a layer to your LineVision Desktop project.
What the error means when LineVision Desktop tried to connect to the server you specified, an error occurred, or the connection timed out.
How do I resolve this error?
- Try connecting to the server again.
- Verify you have entered the correct server information or that you have access.
- If the error persists, there may be a network error preventing you from connecting to the server. Contact your Esri support.
Map data not yet available
This error may occur when viewing track data, annotations, or the world map without data.
The error means that LineVision Desktop cannot show the world map.
How do I resolve this error?
- Often you see this error because the map has been zoomed in too far and there is no detail at the level zoomed. Start zooming out with your mouse scroll or the zoom bar located in the lower left corner of the Map Viewer until you can see the background map again.
- Otherwise, you may be experiencing loss of Internet connectivity. Because LineVision Desktop streams the world map, you must have an Internet connection for the background map to display. Verify you have an active Internet connection.
This message may occur when opening a video or audio file.
The message means that as the message indicates, the number of GPS data points should be limited to 1000 to improve map performance. This often happens when a video exceeds more than 20 minutes or covers a large area.
How do I resolve this message?
- Click the OK button, and the video or audio file will be added to your geoProject, but there will only be 1000 GPS points showing on the map.
- If you do get this message, and you want all the GPS data points shown on the map, you click on Advanced menu and select Enable Performance Handling (uncheck) to turn off this feature.
IMPORTANT! If you do either of these and your computer is unable to handle the excess load of the additional GPS data points, you may experience lagging or unexpected behavior from the software. You will need to either re-enable Enable Performance Handling or remove and reload the video to limit it back to 1000 GPS data points.
- Try editing the video into shorter and smaller files. Doing this may free up resources and allow for normal performance.
Photo does not appear to be geotagged
You might see this message when opening a photo or image file.
The message means that the photograph or screen capture you just loaded LineVision Desktop is not geotagged. The image will still be added, but will not appear on the map.
How do I resolve this message?
- If you are aware that the file has no GPS data, no action is necessary, and you can disregard this message
- If you intend on adding it as annotation remove the file and then create an annotation.
- If you would like to add GPS data to the photo, see Using the Remote Photo Geolocator.
- If the photo or image is supposed to have GPS data try removing it, downloading it from the original source again, and re-loading it into LineVision Desktop.
- If the error persists, the photo or image is either has become corrupt or no GPS data was saved.
Shapefile/Raster file not detected
You might see this message when attempting to add a shapefile or raster file (Figure 00).
What the error message the file you are attempting to load is not a valid shapefile or raster file, it has become corrupted, or it was created correctly.
How do I resolve this message? If you downloaded the file from a remote location, download it again, or verify that you have the correct file. If you created the file, verify you have, in fact, saved it as a shapefile or a raster file.
Zero Length GPS Data Detcted
You might see this error when opening a video or audio file.
What the error means the GPS data doesn’t have time recorded with it, or the UTC start time and end time are the same, or the GPS points are the same.
How do I resolve this error?
- Click the OK button, and the video file may load. Be aware that if the software cannot detect any GPS data, however, that no track will appear on the map.
- If this occurs, try removing the file, downloading it again to your computer, and loading it again.
- If the error persists, the video or audio file may need to be captured
16.Frequently Asked Questions
Do I have to do anything different or unique to install the software?
You do not need to do anything special or different to install LineVision Desktop on any computer. However, for the initial installation, as with most software, you will need administrator privileges. Once installed, the software will be available to all users, or users you specify.
Can you provide the licensing information required for the application?
For the 7 day trial, there is no licensing required. To continue using it afterwards, or if you choose to purchase LineVision Desktop prior to the trial end, you will need a license for each computer it will be installed on.
Do I need ArcMap or other Esri software to use LineVision Desktop?
No. LineVision Desktop is a stand-alone desktop application that leverages Esri technology and map data so that anyone without any GIS experience can create enterprise-ready immersive map-based geospatial video and photo geoProject reports.
Do you have a version of LineVision Desktop available for Mac or Linux?
No. At this time, we only have software for use with Microsoft Windows.
Do you know the application owner and/or vendor technical contact person?
Our company, Remote GeoSystems, Inc., is the publisher of LineVision Desktop. Please contact us at email@example.com with any questions or technical support requests.
Does the application require a connection to a server or database?
While the LineVision Desktop does require a connection to the Internet to stream background maps, it does not require connection to a database.
Does the application require any prerequisite applications to run?
To use and run LineVision Desktop, everything that it requires is included in the installation package.
However, if a user includes documents in annotations (e.g. Microsoft Word Documents, Excel Spreadsheets, Adobe PDFs, etc.) these can only be opened by their native applications. We do not provide these applications, therefore the user and/or the user’s client will need these applications installed to access the documents.
How is your LineVision desktop software licensed?
LineVision desktop software is currently licensed to a specific PC as a perpetual license and includes free updates for the first year and an optional 20% annually for upgrades in year 2 and beyond. Visit remotegeo.com to request a LineVision quote.
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