Updating an Expired License Code

Overview #

If your credit card on file expires before your next billing cycle, you will not be able to log in to LineVision Online. Follow these steps to update your billing details and get a new license code.

Purchasing a New License Code #

When your credit card is expired, this is the message you will see when attempting to log in to LineVision Online:

Message for an expired card, requiring a new license code

 

The administrator needs to sign in and click the buy.remotegeo.com link in the image below. Open the link in a new tab. Do not close the original LineVision Online page.

 

Buy a new license code and put the new code in LineVision Online.

 

On the new tab, update your billing information and purchase a new license.

After completing the purchase, return to your original LineVision Online tab and click “Update License Code”. The following page will appear, and you can input your new license code in the box and click “Confirm”:

Put your new license code in the box and click Confirm.

You’ll be prompted to log in again. Once you do, your LineVision Online account will be fully accessible.

Log in to LineVision Online again after inputting the new license code.