LineVision Desktop – Videos #
Opens the Quick Start user tutorial video playlist on YouTube.
LineVision Desktop – User Manual #
Opens the current documentation in the default web browser.
LineVision Desktop – Support Forum #
Opens the customer support Web Forum for LineVision Desktop in the default web browser.
Email Program Logs #
Sends the program logs to Remote Geo’s customer support. This option is used when customer support advises you to send in the program logs, which provides diagnostic information to help troubleshoot any issues you may be having.
Your name, company, email address and current date are pre-filled. You can make changes to this information if desired, then click the Email Program Logs button to send the logs.
Remote Geo Support Forum #
Opens the customer support Web Forum in the default web browser.
Remote Geo Product Support Website #
Opens the customer support portal in the default web browser.
Remote Geo Corporate Website #
Opens the homepage of Remote Geo in the default web browser.
Launch Supplemental Installer #
Opens the Remote GeoSystems LineVision Post Requirement Installer to install geoDVR Codecs and/or install Office System Driver.
If you installed the software and did not go through installing the codecs, you need to add codecs, or you need to reinstall the codecs, do the following:
Select the codec installation you wish to proceed with. For shapefile support, select the Microsoft Office System Drivers.
Launch Microsoft C++ Runtime Installer #
Opens the installer for Microsoft Visuals C++ (2015 – 2019).
Validate Culture Settings #
Opens a menu to validate if the user’s computer’s language and culture settings are compatible with LineVision Desktop.
About #
Contains Remote GeoSystems contact information, copyright and patent information, along with the version Build number. The Build number may be asked for by our Support Team when diagnosing product issues you may have.
